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What's the cause for the delay? Why is it taking so long?

While we do our best to ensure each and every item gets delivered on time and hassle free, we occasionally encounter delays that are outside our control. Shipping worldwide can lead to delays due to weather, customs issues, and holidays. Handmade products take longer to produce than expected. The good news is that we have the experience to deal with all of these issues and we will make sure they get resolved as quickly as possible – and we’ll be sure to keep you in the loop so you know where your stuff is.